Your privacy is very important to us at KOL Limited as it is to you. At KOL Limited, we make sure that your personal data remains safe with us. We are greatly committed to the privacy of each user who accesses our site.
If you choose to provide your information to us, we will collect and use it to contact you and send you information about our services, products, or newsletters. When you give us with your information, you thereby give us permission to use it for this reason.
Your information will not be provided to any third party without your consent, except as indicated here for the performance of services that you have requested, other than authorities and the police in the case of an investigation.
Your Data we may gather
We may collect and/or process the following information about you:
Details you give to us by filling out forms on our site www.kollimited.com or by entering into an agreement with us, or by correspondence with us by email, letter, phone, social media, or any other ways, including information given by you when you registered to our website, subscribing to our newsletters or other data services, when ordering for any products or services, and reporting an issue you face on our website or in general when contacting us.
Personally Identifiable Information (PII)
The data you provide us may include: your name, address, email address, IP address, phone number, and credit card information. All this is considered PII and is subject to the GDPR.
Your information is safe with us
All PII information we have is protected by us in accordance with the Principles (Article 5) of the GDPR. We make sure that your data is protected and take every step in that direction.
All the information we gather is kept on a secure server in a secure hosting facility and we make sure that each access is pre-authorised and recorded.
All PII information is held in encrypted files for higher lever of protection. We retain a copy file within the devices which are on our premises along with a duplicate backup on our one-drive account.
Your data which is automatically collected through our KOL Limited website includes:
Technical data “internet protocol (IP) address, login data, time zone, browser type/version with plug-in types/versions, device details (operating system and platform).”
All the data about your visit like Uniform Resource Locators (URLs); the date and time of visit; services searched or viewed; site's statistics; your interaction such as scrolling, clicking, mouse-over; exit path taken; your phone number, if you called our customer service; route to/from our KOL Limited site or from the link on search engine to our site which include search engine address and search terms that you used to reach our website.
We also collect details about your use of our website through cookies. Check out our cookies policy here. In case, you want, you could disable cookies through your browser settings.
KOL Limited uses third-party services to deliver certain services. We use MailChimp for sending Newsletters/discounts/offers and announcements.
We use Google Analytics on our site to know how you engage and interact with our website. For details about how Google Analytics collects and processes data using cookies, please visit www.google.com/policies/privacy/partners/. If you want, you could opt out of Google Analytics tracking by visiting: tools.google.com/dlpage/gaoptout
We may have links to other websites, plug-ins and applications on our website for your reference or any use in our blog section or on any other page on our site. When you click on such links or enable such connections may allow third parties to collect or share your data. We do not have any control on these third-party sites and are not accountable for their privacy statements.
We have social sharing buttons to enable you to share web content from web pages straight to your social media networks. Through your social media platforms' accounts, social media networks may monitor and track your attempt to share a web page. Our interactions and actions on social media platforms are subject to the terms and conditions as well as the privacy policies of each social media site separately.
How we use your information?
- The data that you give us is utilised to meet our obligations within any contract between you and KOL Limited, and,
to meet your requests for information, and/or services/products, or
to notify you of changes to our services/products, or make suggestions/recommendations that you may be interested in, or for improving our website content and to make sure it is properly displayed to you on your device.
- Information which we have about you is used:
to allow you to interact with our site and use our online services, whenever you may choose to do so;
to manage our KOL Limited site and better the performance of our operations, which may include analysis, research, statistics and survey, and testing and troubleshooting;
- Data we receive from other sources, say third-party data may be added to data you gave us and/or information collected by us, and may be utilised as we have mentioned.
Do we pass your information to third party?
We may pass your information to third parties in the cases mentioned below-
- We may pass your information or data to third parties like MailChimp or Google Ads or social media sites to provide services for which you have granted us the permission.
- As mentioned above, we may share your information to the third party advertisers (such as Facebook or Google) so that they can identify people similar to our target audience or to serve relevant advertisements to you on third party websites.
- We may also share your information with service providers who work on behalf of KOL Limited for the performance of the contract we have entered into with them or with you, for example website hosting, payment processing, marketing agencies, courier and mail delivery providers, or email delivery service.
- We may pass your data to our relevant department, if needed to administer your Membership and the services we provide you, now or in future.
- We will never sell, rent or barter your e-mail address to unauthorized third parties.
Data Subject Access Request (D-SAR)
In accordance with the GDPR, you may ask KOL Limited to send you details about any PII data that we may have related to you, or you may request that we make any corrections to the information, or you may also tell us to delete any/all your PII data.
Rest assured from our side that your Personal Data will remain very safe with us and will not be misused. We adhere to the GDPR strictly. It is also important to bring to your notice the fact that no data transmission over the internet is 100% secure.
Data Retention Time
Your personal information will remain with us as long as it is needed for the purpose they have been collected for. Personal information collected for the purpose of performing a contract between KOL Limited and the user will be retained till such contract/service is fully performed. We will retain your information when you have given consent to such processing, till the time such consent is not withdrawn. After the retention period is expired, Personal Data will be deleted.
Changes to our policy