Your privacy is as important to us as it is to you. At KOL Limited, we ensure that your personal data is safe with us. We are committed to the privacy of every person who accesses our website.
The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about our services, products or newsletter if you have registered an interest. When you provide us your information, you thereby consent to us to process it for this purpose.
Your information will not be passed on to any third party without your permission, except as defined herein for the provision of services that you have requested, other than authorities and the police in the event of any investigation.
Your information we may collect
We may collect and/or process the following data about you:
Information you provide to us by filling in forms on our website www.kollimited.com or by entering into a contract with us, or by correspondence with us by email, letter, phone, social media or other methods, which includes data provided by you by registering to use our website, or by subscribing for newsletters or other information services, or by placing an order for products or services, and when reporting a problem with our site, or otherwise contacting us.
Personally Identifiable Information (PII)
The information you give us may include; your name, address, email address, IP address, phone number, and credit card information. All of which is PII and subject to the GDPR.
Your data is safe with us
All PII data we hold is protected by us in accordance with the Principles (Article 5) of the GDPR. We ensure to take all possible steps to protect your data.
All the data collected by us is stored on a secure server in a secure hosting facility and we take all reasonable steps to ensure all accesses are pre-authorised and recorded.
All PII data is segmented and held in encrypted files to ensure protection. We retain a copy file within our on-premises devices together with a duplicate backup on our one-drive account.
Your information that is automatically collected via our website includes:
Technical information – internet protocol (IP) address, login information, time zone, browser type/version with plug-in types/versions, device information (operating system and platform);
Information about your visit – Uniform Resource Locators (URL); including the date and time; services viewed/searched; site statistics; interaction like scrolling, clicks, mouse-overs; exit methods away from pages; phone numbers, if used to call our customer service number; route to/from our site or from search engine links to our site including search engine address and search terms used.
We also collect information about your use of our website through cookies. Check out our cookies policy here. If you want, you can disable cookies through the browser settings.
KOL Limited uses third-party processors to deliver specific services. We use MailChimp for sending Newsletters/offers & announcements.
We use Google Analytics on our website to understand how you engage and interact with it. For information on how Google Analytics collects and processes data using cookies, please visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics tracking by visiting: tools.google.com/dlpage/gaoptout
We may have included links to other websites, plug-ins and applications on this site for your use and reference in our blog section or on other pages on our website. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We use social sharing buttons which help share web content directly from web pages to your social media platforms. Social media platforms may track and save your request to share a web page respectively through your social media platform account.
Our communication and actions taken through various social media platforms are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
How we use your information?
- Information that you provide to us is used to meet our obligations within any contract between you and KOL Limited, and,
to meet your requests for information, and/or services/products, or
to notify you of changes to our services/products, or make suggestions/recommendations that may interest you, or
to improve content of our site and ensure it is presented effectively for you and your device.
- Information that we collect about you is used:
to enable targeted suggestions/recommendations to users about services/products that may be of interest;
to improve our website and content for users and their devices;
to allow you to interact with our website and take advantage of our online services, whenever you may select to do so;
to manage our website and improve the efficiency of our operations, which includes analysis, research, statistical and survey uses, together with testing and troubleshooting;
- Information we receive from other sources, say third-party information may be combined with information you provided to us and/or information collected by us, and may be used as mentioned above.
Do we pass your information to third party?
We may pass your data to other parties in the following cases-
- We may pass your data to third party like MailChimp or Google AdWords or social media platforms to administer various services for which you have given permission to us.
- As mentioned above, we may share your data to the third party advertisers (such as Facebook or Google) to help us identify customers similar to our audience or to serve relevant adverts to you on third party websites.
- We may also share your data with service providers who work on behalf of KOL Limited for the performance of any contract we enter into with them or you, for example payment processing, courier and mail delivery providers, marketing agencies, website hosting or email delivery service.
- We may pass your data to our employees, if required to administer your Membership and the services provided to you by us or them, now or in the future.
- We will never sell, barter, or rent your e-mail address to any unauthorized third party.
Data Subject Access Request (D-SAR)
In accordance with the GDPR, you may request us to send you details about any PII data that we may hold about you, or you may request that we correct any errors, or you may request us to delete any/all your PII data.
Be assured from our side, your Personal Data will remain safe with us and will not be misused. We strictly adhere to the GDPR. At the same time, we wish to draw your attention to the fact that no data transmission over the internet is 100% secure.
Data Retention Time
Your personal data shall be processed and stored for as long as required by the purpose they have been collected for. Personal data collected for purposes related to the performance of a contract between KOL Limited and the user shall be retained until such contract has been fully performed. We will retain your data when you have given consent to such processing, as long as such consent is not withdrawn. Once the retention period expires, Personal Data shall be deleted.
Changes to our policy