Ecommerce | Kol Limited - Part 7
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Plans & promotions in time for Christmas- Get your website up to scratch

Make the most of these festive seasons by creating your store or website with us without any further delay.

Last year alone, Experian Marketing’s survey of retailers found that emails featuring seasonal gift guides generated a 48 percent higher transaction rate when compared with other promotional mailings.

Every company must have a strategic sales plan around Christmas time. You must have at least a plan in place for specially promoted items like the ones you may send in a news letter/gift guide incase them items may run out.

Our plan is to help you create and add the Newsletter functionality onto your website, or if you do not have a website or online store, then we can create that for you in time for Christmas!

Inventory could run out quickly depending on the offer – possibly even before customers in other time zones open their email. Not having items in stock can also be an opportunity to acquire and engage customers. Depending on the offer, retailers may want to stagger of shortlist emails so they can deal with the demand.

Gift guides become that much more authentic by using user-generated content to feature specific items. For example, retailers can tap constantly updated information such as ‘most wished-for’, ‘top-rated’, ‘best-sellers’. The key is to push the promotion and make this information visible and easily accessible on the home page, throughout the site, and on all your social media channels. Retailers may also want to market this user-generated content in-store to encourage customers to participate via ratings and reviews.

Great use of imagery will not only help tell your product and brand story, it can reinforce to customers why your product is the gift to give.

You don’t need to even get a whole team to support your bespoke website you just need the right development company.

Add the gift card functionality to your website- Here’s why!

How about a last minute added functionality to your website to increase your sales this festive period?

We’re talking Gift cards.

Online gift cards are most definitely one of the most effective ways to increase sales around Christmas time. They acquire and secure the new customers, from the current customers, as well as retaining and encouraging return visits.

Adding the gift card tool to your website attracts the 81% of Americans that studies and data, suggests will purchase at least one gift card as a present for their family or friends. So not only are you opening up the option for your items and products to be a present across the USA but redeemable worldwide at the click of a button.

There is no need to revamp your whole site (of course, if you wanted to we can help) we can simply build and add the functionality which allows the visitors on your site to create a gift card of any set amount and they can then use it to your set guidelines.

The gift card is the most ideal Christmas present for the simple fact that you have given the recipient the freedom and choice to purchase whatever they like from the chosen website. This is good for both etailers and customers. It is the ideal solution for etailers as it will result in less exchanges for presents which customers actually want, and of course the customers freedom to chose their ideal product is essential.

In the mind of a shopper- If you receive a gift card with a set limit on, say for instance £30, you’re more likely to spend up to 40 % more than the cards limit (fact according to shopatron, an ecommerce platform). If they see numerous items which they wish to purchase on your site they may make repeat purchases on separate occasions.

Customers may also return the favour of their findings (your websites products) and give the present of a gift card which will of course create the ever growing awareness and popularity of your site.

For a win win situation, invest in the gift card functionality!

Always consider existing customers before chasing new ones

Keeping your existing customers happy is one of the key elements to your company’s growth. You need to ensure you are providing the customer with a user-friendly website, easy and quick returns policy, and an understanding of the company’s processes and work will ensure that your customers stay happy.

The most common explanation for returns and negative feedback arises when customers’ expectations are not met. A loss of expectation can be developed from merely a poor description of a product, or the allotted wait time as they did not read the shipping process, thoroughly or it was unclear, resorting in, you not meeting their expectations.

Clear and informative product descriptions are most definitely necessary. This portrays the product, and in fact sways judgement, but also, it lets customers build their expectations and helps them to understand what exactly they are ordering. They should always include specific product information such as dimensions, weights, colours, and finish and should include clear images as well as a close ‘zoomed in’ image.

A main error/fault that online retailers commonly make is in the informative page of their websites. A page that best relates is the shipping process page. Customers do not understand most shipping processes, and so you must educate them by providing a clearly detailed shipping section explaining the rates and policies so customers fully apprehend what it takes to ship their order. This knowledge usually determines a sale if an item is needed quite quickly.

Social media is a great way to keep current customers interested but remember it is also a way of promoting to new customers too. You can publicise your new products and gain new customers through positive feedback of existing ones, leading in growth.

Having a user-friendly website, communicating and updating your customers, and setting expectations, will allow for fewer returns, and an improved and continuous user experience.

Choosing the correct Payment gateway for your E-commerce Website

When business owners plan to sell products online through an E-commerce website they do not necessarily look into the method in which they need to choose to collect the money made from complete purchases. Once the customer has added their item to the shopping cart, where do they go and what do they do next?

Amongst KOL Limited’s clients, PayPal is often the first choice, as it is for many new online businesses. This is due to the fact that, it is quick and inexpensive. The only fault with PayPal as a payment gateway however, is that it takes customers away from your website to a PayPal landing page to complete the checkout process. Therefore, it in process is not an onsite processing solution and is just a separate payment system.

PayPal tends to be the most popular gateway to be enforced for shopping carts as it is recognised and acknowledged worldwide. It also has the added beneficiary of being easy to use shopping cart buttons and instructions. Our clients tend to use PayPal, as it has no on-going fees. Even though, they take a percentage of the purchase price and a set fee PayPal tends to be significantly cheaper compared to most gateways. Remember cheaper does not necessarily mean it is the best option for you.

Payment gateways are designed to make the payment process as smooth and efficient as possible. They need to allow the customer to purchase goods with their bankcards securely on your website, as well as being faultless when depositing funds into the set-up business bank account. They can have a substantial impact on your overall cost and turnover, as well as affecting sales, as some customers take extra precautions when purchasing online, they may be put off by insignificant security measures.

There are many payment gateways, we have merely mentioned the most popular; however, it is important to understand and define the differences between the different options available and select the best option for you and your business.

A few more payment gateways, which our customers tend to integrate, are:

·         SagePay

·         Worldpay

·         Barclays EPDQ

·         HSBC

·         Google Checkout

E-commerce solutions are an elementary tool

With millions and trillions of online surfers shopping online and many small businesses branching out and opening e-stores, the more established Ecommerce websites like eBay and Amazon have to up their game to remain in the lead of the competition.

Across the world, there are several cases of businesses, which are running an e-Commerce only virtual shop for several years, but have not had much success in regards to sales and becoming ‘established’. In this competitive market, running an e-commerce business successfully is not as easy as you may think especially if you are solely marketing it on your own.

KOL Limited knows how much attention it requires to rank well and to, in a manner of speaking, have a chance against the big names in the specific industries. You need knowledge and most definitely unique traits such as design, layout, and logos to make any e-store powerful. We have helped direct traffic to our customers’ sites resulting in more hits and online conversions for them in several industries by creating the perfect SEO campaign for them as well as many more ecommerce solutions.

Our Ecommerce solutions have gained significant results for our clients, as we not only have the resources to build them a unique website, we also provide Search Engine Optimisation, which is an online marketing tool, which is used to get a website more recognition. The process helps to get your website ranked high on a search engine results page, with the help of specially promoted keywords, which highlight your businesses services or categories.

Any respectable SEO services and ecommerce solutions company will be able to adapt technical substance needed during the SEO campaign onto an existing website, but why not start anew with a bespoke website.

Ecommerce solutions are now the elementary tool for every type of businesses income now more than ever, as they are targeting the right people and being able to provide them with the right product, as they are using online marketing correctly. After all everyone looks online before they step outside to go to a shop, especially when searching something new as they can communicate with others on portals and read reviews all in the comfort of their own home.

Head over to our services page and see how you can earn from these types of activities and watch your business boom with the likes of the top competitors.

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