Twitter is becoming essential for Retailers

Twitter is one of the most effective communication tools for many retailers to connect with their customers and prospective customers.

When you invest some time into Twitter, you will see the benefits it has to your online store. You are promoting your company through channels and connecting with people with the same interests, but also you are opening up your profile to millions of people crawling certain items you are offering.

Communications are perceived through following and hash-tagging. Hash-tagging is a phrase or topic that start with a # followed by what you want to promote. For example, we are an online marketing company so we would want to promote that in the following way, #OnlineMarketing. That way anyone searching for a company who specialise in this subject will be drawn to our twitter page and so on.

Twitter forms bonds with your customers as you are approaching them on a more personal level, which is where the term ‘follow’ comes into play. When you follow someone on Twitter you then become linked to their profile, so you will see all their updates and tweets on a regular basis in your live feed. If you have more followers, it means in a manner of speaking, you have a ‘Fan base’ for what you are advertising.

You can reach out to your followers and create personal relationships in which you are kept updated. For instance, the development of a project you created for them, in our case a website. You can broadcast tweets, to then gain a backlink to where it originated causing more traffic to view certain pages and articles of people or companies you are interested in, almost like word of mouth between friends.

Create a good profile and keep followers updated regularly. This will then enhance leads and prospects to head over to your websites as they are more likely to buy than other visitors because they have seen a product which has drawn them there.

SEO and SMO is what it takes to crack the World Wide Web

The worldwide web is drawing millions and trillions of online surfers and shoppers. Last year alone £78 billion was the estimated value of the UK’s online retail market in 2012 and with it setting such a high barrier you would think it had reached its max, but 2013 is set to increase massively.

Whether it is just to check their emails or to purchase a ticket, the average consumer will also browse other sites and be distracted. Usually whilst checking Social media sites all users of the web are more intrigued to see what companies friends have used when purchasing the odd item on line. This is referred to as SMO- social media optimisation.

The main way we select the websites we chose to go on is through Search engines such as Google, which is why Search Engine optimization (SEO) is a massive part of online marketing. Most folks type in what they need the search engine to provide, for example dresses and it will show you the top ranked dress websites that are most visited. That then results in more hits and conversion for the results, which appear naturally it will mainly be for the sites on the first page.

How do you get onto to the first page of results?

Well certainly, there is a flaw to it being that simple to make your website on the first page and that is everyone else wants to be there too. The competition is very strong when contending to get the high spots and most companies decide to hire companies like ourselves to complete the SEO process for them. It is hard to know who to trust in this industry, as there are many cowboys, which is why you should always go by a company’s portfolio.

KOL Limited has helped direct traffic to our customers’ sites resulting in more hits and online conversions for them in several industries. Therefore, no matter what your site sells we have the perfect SEO campaign waiting for you.

Facebook Graph Search – The third pillar

Facebook has launched a new feature (still in beta version) “Graph Search” on 15th January 2013 to allow users to filter through the posts, images, messages in a way that will transform complete user experience of using social networking sites, as claimed by company’s founder Mark Zuckerberg it is the third pillar of Facebook after timeline and news feed. Zuckerberg added that their new product is a completely new way for people to get information according to their search queries. The functionality is designed initially to let users to search four categories; people, images, interests and places, and this search will expand in coming days.

Initially the dynamics of Graph search involves answers to very specific queries like “Who are my friends in London?”, “photos of my friends taken in amusement parks”, “people who like cycling and from my home town” etc. It allows us to use natural language terms to quickly search through all the people, places, images listed in your network. Other information for a particular query will be delivered through Bing search engine which has a partnership with Facebook.

We all know size and influence of Facebook is huge, and industry experts claims that, this step of the company will be a threat to search leader Google and other social sharing sites such as Yelp. It is important to note that Facebook will not rely on back links or any other metric related to traditional search engines algorithms. It integrates the data from its own social circuit and renders results accordingly. For example if a user searches for “Hotels in London”, Google will render the best results according to their own algorithms based on number of back links or website structure. If same query is fired in “Graph Search”, Facebook will integrate data from the user’s social networks and render best results from the user’s network only. However, this is a two way situation for us as end users that what set of results are best for us; results from world wide web or results from our friends recommendations.

The big question revolving around is that users will migrate or change their searching from traditional search engines to “Graph search” which looks more trustworthy than traditional “Googling”. No doubt this is just the budding age for Facebook; it has to move a long way to capture the market.

Facebook fan page optimization – How, what and Why?

According to latest stats there are many companies who are using Facebook fan page as an integral part of their social media campaign. But, what elements help a Facebook fan page to generate large followings and what can brands do to manipulate the success of other brands using the same medium? I have listed some specific elements that are suggested by industry experts and have helped create fan pages with large, engaged, followings.

  1. Fan Pages are very easily indexed in the search engines. People who are not using Facebook can still see your Facebook fan page in search results.
  2. The most basic and important step for getting into the world of social media is to create a best name for your Facebook fan page. You are representing your brand here so it is required to create a great fan page name to showcase your brand’s strength.
  3. When you get minimum 25 likes for your fan page, Facebook gives you a utility to create a unique URL for your fan page. This is also vital step in the process as the URL will be a key factor in ranking your fan page in search results so use it wisely.
  4. Facebook offers a great utility to use your targeted key phrases to place on your fan page. It is similar to On-Page optimization of a website like using Title tag, Meta Description, etc. In SEO Title you can use your brand name to place on the fan page and in description you can use the best description that describes your business. It is important to note that in description field do not stuff the keywords, use it in a natural fashion. Refer below image from our fan page for the same.

  1. If you are optimizing your fan for local market, it is suggested to include all the contact details such as address, contact numbers, etc. in the fan page to improve the local visibility.
  2. As we said above, your fan page is like your business website and it requires same On-Page and Off-Page factors to go hands in hand. It is suggested to get some good back links for y our fan page to improve the brand reputation. Always include your fan page URL in the blogs you are writing or any other social site you are getting involved with.
  3. Creating a fan page and optimizing it is not the end. It is required to be active on the fan page consistently. You should update the status couple of times in a single day and share your work, experience, updates, etc. regularly. Social sharing is crucial at this stage.
  4. Get involved with other fan pages of same niche. This is an era of network building so the strong network wins. Engage socially with other businesses and like their pages. This will help in getting a like back to your fan page and if you like other pages than your page will get status updates of others from news feed.
  5. You can update your status with the offers you are planning so that potential customers can get the information regarding that and will contact you. It is a great source to communicate with your customers and get some business out of it. You can also post some contests or quiz on this page to increase the engagement.

So, as a conclusion we would like to say that 2013 is coming and the year will be more competitive and as compared to past. It is high time to pull your socks up and get involved with social engagement to generate some good traffic for your business.

SOCIAL MEDIA – TIPS

We understand social media is constantly growing and businesses want more recognition through their social media networks.

This article outlines the different ways you can get more of a following base and likes through social media.

A need to be popular not only on Google through SEO by getting top positions is important but companies feel there is a great importance after SEO to be popular on Facebook and Twitter. Below we have outlined ways to get more followers and also more likes.

How to increase likes on Facebook 

Facebook advertisements

Ask questions on your Facebook – stir up discussions

Constantly update information- whether it in your industry or something you have a keen interest in –

Update the latest news about your company and what you are doing gives it a personal touch and allows customers to feel they know about your company

Interact with customers – comment on any messages or questions they may have asked.

Post pictures

Facebook activity should be daily

Ask friends to share your page amongst their friends. Join groups that you feel your customers will have similar interests to.

If you are still trying to get to grips with the new Facebook they have a guide on how to manage your Facebook pagehttp://ads.ak.facebook.com/ads/FacebookAds/Pages_Product_Guide_022712.pdf

How to get more followers on Twitter -

Similar to above it is all about content and quality

Engage with your customers

Tweet more throughout the day peak time are during the daytime

Direct message follows with any promotions you have and also make it clear you are on Facebook as well.

There are many apps out there which can help you with twitter.

Write Questions get followers to retweet anything you have said

Write about anything trending, using # for topics

Follow those who have a similar interest or are within same industry

Follow Friday #ff showing why you should follow the user.

Thank users who follow you with a mention and others will see this and think to follow you as well.

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